Director Of Technology: Dallas-Ft Worth

Job Description
Looking for a technology career in the media industry with the world’s most excitingentertainment company?
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Overview:
The NBCU Local Technology &
Operations organization(TechOps) provides Technology Solutions, Technical Support, Media Operations, Production, Studios and Facilities services to the business of NBCU Local.
We are looking for a Director of Technology to lead the Engineering and Technical Support team in Dallas – Ft. Worth, supporting television stations KXAS, KXTX, and our national graphics hub, Arthouse. As Director of Technology, you will be responsible for technical support operations, implementing and maintaining technology solutions, facilitating team success and development, overseeing complex technical projects, and ensuring compliance with standards and processes.
You will be a great fit if you’re a strong leader, a self-starter, a customer-focused problem solver, a passionate learner, and an excellent communicator.
Job Responsibilities:
Direct supervision of local engineering and technical support team;
Coaching, leadership and development of expertise across the team.
Manage planning, implementation support and operational handoff of technical solutions across SDI, NDI and ST-2110 video infrastructures, physical / virtualized / cloud compute &
storage, networking, encode / decode platforms, live production systems, news gathering tools, newsroom, NLE, media asset management, distribution, and transmission systems.
Accountability to technical standards, controls and processes that ensure a high degree of availability and reliability across all technical systems and operations.
Manage day to day technical support operations, including prioritization, SLAs and client satisfaction.
Incident response management, including customer impact communication and escalation.
Work with Operations teams to define requirements and deliver solutions that creatively solve business challenges or implement new processes across News, Production, Creative Services and other departments as needed.
Test new technology through participation in POC initiatives and make recommendations for inclusion in strategic plan including needed resources, feasibility, budget and timing requirements.
Develop and manage capital and department operating budgets
Ensure compliance with NBCUniversal EHS overall programs, goals and objectives.
Other duties as deemed necessary