Director Of Onboarding

Job Description
The Director of Onboarding will be responsible for leading, creating, and executing an exceptional end to end employee experience across the organization with an emphasis on creating a standard, repeatable process for executing the onboarding of all employees with the needed technology, reports, tools and systems.The Director of Onboarding reports to the VP, Talent Acquisition in the Human Resources department.
ESSENTIAL DUTIES
The essential duties and responsibilities for this position include, but are not limited to:
Own the ongoing strategy for providing a world-class onboarding experience at SVG, with particular emphasis on onboarding our inside sales agents
Develop and lead an effective and efficient onboarding operation with standard, repeatable processes for onboarding
Assess our existing onboarding programs and systems across all departments and develop a strategic plan for improvement.
Drives continuous process improvement opportunities to improve operational effectiveness, and proposes recommendations
Work across multiple teams (TA, Employee Experience, Licensing, Sales Enablement, Technology, Benefits, HRBP) to manage and escalate issues that arise during onboarding
Oversee the in-person and virtual employee orientation for all departments
Set clear onboarding goals and metrics to measure the effectiveness of our onboarding program.
Partner with other content owners and SVG stakeholders to ensure all onboarding content is up to date, easy to use, and relevant for our key audiences
Manage the day-day activities of your employees
Oversees onboarding employee document processes to ensure that data is secure and maintained consistent with company policies and privacy regulation
What You’ll Bring to the Role:
BEHAVIORS
The SVG behaviors are listed below:
Be Aware (Emotional Intelligence)
Be Open &
Honest (Communication)
Be a Team Player (Teamwork and Collaboration)
Be Accomplished (Drive for Results)
Be the Example (Develop Self &
Empower People)
Be Forward Thinking (Strategic Thinking)
Be a Problem Solver (Continuous Improvement)
Additional behaviors for this position include:
Established experience leading cross-functional teams
Strategic mindset with proven previous success in operations and process improvement
Excellent organizational skills and attention to detail
Excellent presentation skills and leading meetings
Ability to thrive in a fast-paced work environment and to successful manage time and priorities
Critical thinking skills