Digital Solutions Lead

Job Description
AECOM is seeking a talented and experienced Digital Solutions Specialist to join our digital practice areas within US. You will play a crucial role in translating business requirements into technical solutions, advising on data strategies, designing and overseeing the implementation of complex systems, and ensuring alignment between business goals and technology strategies. You will collaborate closely with stakeholders, including business leaders, developers, and project managers, to deliver innovative and scalable solutions to produce delightful client experiences.
The Digital Solutions Specialist will report directly to the Digital Director, Enterprise Capabilities for North America. This is a client-facing role, with the opportunity to work with other digital leaders and client advocates across each of the firm’s business verticals.
This position will be remote. Travel up to 30% may be required.
About Digital @ AECOM
As a member of the global Enterprise Capabilities team, you will work with leaders from around the world to define and engrain our digital services, to share best practices, to leverage global capabilities, and to support North America opportunities and projects. While services and solution management are set globally, they will be tailored for implementation within the regions, individual business line verticals, and for each client.
This role will work closely with regional and global digital leadership to build and expand the impact of our growing team of digital professionals in infrastructure markets.
Key Responsibilities
Client &
Business Engagement
Lead the development of detailed scopes of work, technical approaches, and fee proposals – act as a steward between cross-functional teams to facilitate development of integrated solutions and inform technology selection while maintaining a bias towards the client experience.
Collaborate with domain experts to translate highly complex and robust digital solutions into vernacular and domain specifics that resonate across domains, leadership levels, and client stakeholders.
Effectively communicate (e.G. via verbal and written communication, rapid prototypes, architecture diagrams, process workflows) solution concepts, use cases, data flows, implementation approach, and alternatives to drive alignment between business stakeholders and technical teams.
Project Technical Solutioning &
Data Advisory
Play a critical role in early client conversations to provide analysis and recommendations for technology/data solutions, based on both technical requirements and project attributes (e.G., scale of project/client, cost vs. ROI, support models, resource capabilities, etc.).
Design end-to-end digital and data management solutions that are scalable, reliable, and aligned with business objectives.
For existing programs and longer-term projects, provide guidance to teams to help introduce efficiencies – evaluate systems, technologies, and data flows to identify areas for improvement and opportunities for optimization.
Technical Resourcing Strategy
Advise on project resourcing strategies by mapping digital solution requirements to resource types and working with delivery partners to identify best-in-class resources for implementation/execution.
Champion global workshare by developing and nurturing a broad internal technical network to keep a pulse on current capabilities of both localized (North America) and global technical resources.
Assess internal capabilities and depth of bench relative to market/demand to proactively identify skill gaps to highlight to senior leadership.
Quality Through Delivery
Engage as required throughout end solution implementation to ensure data integrity, performance, quality, and conformance with business stakeholders’ and clients’ needs.
For select critical projects, serve in direct delivery roles to provide technical leadership, project management, advisement, and solutioning.
Design, implement, and oversee quality assurance and control processes, ensuring high standards for all deliverables.