Desktop Support Tech

Assist staff with the installation, configuration, and ongoing usability of desktop computers, software within established standards and guidelines.
Work with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Works with Network operations staff as appropriate to determine and receive problems received from clients.
Process incoming IT tickets.
May perform other duties as assigned or required.
Requirements
Required - CompTIA A+ Certification
Work onsite.
Ability to work 40 hours per week.
Engaging personality that blends well with fast-paced, goal-driven environment
Highly motivated, flexible and great attitude
Must be willing to weekends and work at night when necessary.
Excellent written and oral communication skills
Ability to trouble shoot computer issues.
Ability to manage diverse personalities constructively
Ability to work effectively in a stressful environment
Ability to handle work related pressure
Exceptional attention to detail
Ability to multitask effectively
Ability to prioritize your workload
Ability to work self-directed
Benefits
Health Care Plan (Medical, Dental &
Vision)
401K option
A positive upbeat work environment
Opportunity for professional and personal growth
Diverse, welcoming culture with Employee Resource Groups