Desktop Support Engineer- Windsor Locks, Ct

Job Description
Hello,
We have below job opening.
If you are interested and your experience match with job description.
Please send your updated resume....Asap
Project Role :
Desktop support engineer
Project Location – Onsite :
Windsor Locks, CT
Duration:
6 Months Contract
Experience Required :
5-7 years
Primary Skill Required (SKU required) :
End users service / Deskside support engineer
Secondary Skill Required (Skill required) :
Basic understand of Computing &
Network.
Desktop Support - Install, upgrade, support and troubleshoot Windows 10, O365, Microsoft Office and any other authorized standard desktop/Laptop applications - Coordinate Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment - Manage &
provide technical support for Mobile devices/tablets (iOS and Android) etc. Including migration to new mobile devices. - Performs, where applicable, general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment - Performs or coordinate remedial repairs on computers, laptops, printers and any other authorized peripheral equipment - Is able to coordinate troubleshooting and management of standard Teams conferencing equipment - Coordinate and ensure Asset &
Inventory Management, CMDB - IT related room cleanup and inventory responsibility, recycling packaging material, e-waste handling etc. - Coordinate returns of defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to ensure proper spare parts levels - Safely package equipment for branches and arrange for the transport of the equipment - Assist with coordinating monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks or Mobile devices/tablets that has authorized access to the network - When the restoration is beyond the scope of the computers, laptops, printers and any other authorised peripheral equipment the Desktop Support Administrator will escalate the issue/problem to appropriate Vendor/proper tier 3 support team member - Manage, support &
coordinate Print Services. - Work and handle issues in coordination with various teams – including the Service Desk and other Level 2 support teams. - Support users visiting HQ, e.G from other offices or constructions sites - Understanding and knowledge of using certain tools, example, SCCM, Intune and ServiceNow.
Thanks &
Regards,
Girish
Cystems Logic Inc.