Deductions Analyst

Job Description
ROLE
The Deductions Analyst is responsible for maintaining customer accounts in good standing through disputes management. Specifically, they resolve customer deductions in accordance with industry standards, customer policy and Red Bull business rules. This role will perform root cause analyses, manage dispute reason codes, secure deductions back-up documentation, submit vendor claims and place referrals to the appropriate Red Bull approval centers.
· Research and resolve account discrepancies to include unidentified customer deductions, chargebacks, bill-backs, unauthorized products and quantity/pricing variances
· Secure supporting documents to resolve payment disputes (i.E. Proof of Deliveries, Bill of Ladings, invoices, pricing review findings/approvals, historical communications, post-audit detail, etc)
· Collaborate deductions statuses with the Collections Team
· File claims per customer policy (portals, mail, email) in a timely manner to ensure prompt payment
· Identify open unapplied cash credits;
clear against appropriate debit balances