Data Center It Lead Technician

Job Description
Title:
Data Center IT Lead Technician
Job Summary:
Install, test, modify and terminate fiber/coax/Cat 5/6 within customer data center or applicable telecommunication zones. Perform server installs, drives, switches, routers, ladder racks, cages and cabinets. Work with customer equipment, determine work priorities/manage order commitments;
conduct advanced testing;
install custom ladder racking. Perform custom installations;
perform advanced troubleshooting/advanced fiber terminations;
design/lead cage builds;
troubleshoot security systems and customer equipment.
Responsibilities:
· Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
· Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following:
coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
· Deploy cabinet rack mount PDU’s. Install cable management systems to include wire managers and patch panels.
· Rack and stack customer equipment.
· Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
· Conduct carrier circuit maintenance.
· Troubleshoot switched / multiplexed / media converted circuits;
escalates to, and workswith Networking Group, as needed.
· Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
· Work with customers to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
· Maintain detailed written records of all work activity.
· Manage and maintain Technicians, day to day operations and appropriate project staffing requirements.
· Escalate SRs that require additional information.
· Determine work priorities from the ticketing queue and ensures adherence to all commit times.
· May perform other duties as assigned.