Cyber Security Analyst (Weekend 1st Shift)

Job Description
The Cyber Security Analyst is responsible for working alongside the Fortress SRM security team to identify, analyze and block potential threats and detect IT security incidents across the enterprise along with proactive service monitoring, patching, EDR, and backups. Responsibilities include:
Monitor EDR alerts, remediate communicate with customers both verbally and via service ticket effectively
Interpret and analyze potential threats, then translate the severity
Carries out and evaluates investigative work regarding potential threats and actively respond to cyber-attacks
Event analysis leveraging SIEM tools
Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets for monitoring, patching, EDR and backups.
Provide monthly patching reports to customers remediating issues as they arise, escalating to the Analyst II as necessary
Responsible for resolving technical issues resulting from monitoring alerts (disk space, firmware updates, hardware problems, etc.)