Customs Brokerage Manager

Job Description:

Customs Brokerage Manager
Salary - $75k - $80k base - Commensurate with experience
Excellent Company benefits
Our client has a Global footprint within the Freight Forwarding Industry and is seeking to hire a Customs Brokerage Manager to join the growing organization.
SUMMARY:

The Customs Brokerage Manager is responsible for the process and activities for managing the governmental compliance and processing of the import filings of goods into the US for the organization.
DUTIES AND RESPONSIBILITIES:

The Customs Brokerage Manager position has five areas of responsibility:
Compliance, Operational Excellence, People Management, Cost Control, and Revenue Growth.
Compliance:

• Ensure that customs and governmental processes, procedures, and activities are performed and managed based on global, country port, &
  mode of transport specific government regulations.
  
• Keep abreast of laws and regulations regarding brokerage compliance and develop specific programs to ensure that personnel are adequately trained and equipped with the knowledge to maintain a compliant environment.
  
• Responsible for using company and client funds and negotiable documents to ensure that there are no violations of governmental, banking, or corporate standards.
  
• Required to post Customs Brokerage License as permit qualifier in local port.

Operational Excellence

• Manage and deliver on client s commitments based on local, national, and global strategies.
  
• Ensuring productivity and maintaining the quality necessary to meet company and client expectations.
  
• Monitor implementation of new accounts to ensure all KPIs are met.
  
• Seek cost efficiencies and process improvements within the different functions of the products and departments and work with the support and alignment of the GOP team to implement them as appropriate.
  
• Ensure proper staffing for coverage of clearance across all modes of transport (Air, Ocean, Rail, Truck)
  
• Develop working relationships with clients, corporate compliance, branch managers, Air &
  Ocean product owners, local or regional government compliance personnel, and staff to ensure the highest level of customer service and compliance.
  
• Attend Client Business Reviews to present and gather feedback from clients.

SKILLS AND COMPETENCIES

• People Management and Leadership
  
• Strategic Planning Skills
  
• Organizational Skills (prioritize, plan, assign, and control)
  
• Decision-making capabilities

EDUCATIONAL BACKGROUND/ WORK EXPERIENCE

• Must possess strong knowledge and understanding of customs clearance, government regulations security, and freight forwarding business, and be able to identify areas of operational, financial, and people improvement.
  
• A college degree is preferred, but a combination of equivalent and educational experience may be substituted.
  
• Licensed Customs Broker Required