Customs Brokerage Manager

Fantastic opportunity awaits for an accomplished Licensed Customs Broker. Get ready to lead and inspire a highly skilled and committed team within a dynamic and expanding company that offers promising pathways for career advancement.
Job Description:
Responsible for the management and successful growth and development of a strong Customs Brokerage department. Coordinate and oversee the Customs Brokerage department to ensure the compliance of employees with the company policies, U.S. Customs regulations, customer service requirements/procedures, protection of the company liability and day-to-day clearing of inbound cargo.
Oversee, assist, train and maintain responsibility for the preparation of Customs entries and overall workflow. Maintain a high level of professionalism, attention to detail, ability to prioritize and multi-task various tasks and responsibilities.
Responsibilities:
Organization and leadership of the Customs Brokerage department
Ensure that the Customs Brokerage Department is producing timely, quality and accurate flow of information by providing support and assistance as needed, and fairly distributing the workload
Identify strengths and weaknesses within the Customs Brokerage department and work to makes improvements where necessary
Train and advise department members in areas of Customs Brokerage Regulations (Provide additional training, instruction, re-distribution of work, etc.)
Monitor team performance against company standards and department goals. Regular audit of shipment documents and accounting practices
Monitor problem files and implement corrective action when needed
Issue work instructions to department members to ensure timely and orderly file flow including release, billing and auditing
Provide management guidelines, training and organization to the department. Show leadership abilities and initiative. Make adjustments to systems which will allow the department to function more effectively and efficiently as a whole
Outline responsibilities to each member of the department
Conduct regular department meetings, communicate department goals and expectations
Work closely with other departments and Alba Wheels Up offices to deliver a high level of service to our clients
Qualifications:
Bachelors Degree is preferred
Must have and maintain an active Customs Brokerage License
Customs Brokerage import experience
4 - 5 years of experience in a supervisory/management role within a Customs Brokerage
department
Employee must have basic user knowledge of computer programs such as Word, Excel and
Outlook
Experience with Cargowise is a plus
Proven analytical and problem solving skills
Excellent communication skills, both verbal and written
Excellent team-building skills and ability to train staff
Ability to delegate workload to team
Strategic planning experience
Strong organization skills and ability to multitask
Proven professionalism and reliability
Strong mathematical skills, such as;
appropriately add and compute fees, percentages taxes, currency conversions, weight, cube, measures, U.S. Customs and other agency fees