Customer Support Specialist - Van Buren 8/1

Job Description
We are looking for Agents to work for our Van Buren, AR Call Center! If you are someone who is passionate about providing excellent customer service, can analyze consumers' written or verbal grievances or disputes, and has strong computer skills. this is a great opportunity for you. You are resourceful, a fast learner, and empathetic towards customers.
Start date is Thursday, August 1, 2024.
This position pays $15.00/hr. and is eligible for a $1,500 performance bonus ( see additional information below).
Taking Inbound calls.
Help with credit-related memberships, services, and product offerings;
and advocate for solutions that will help consumers improve their creditworthiness
Help consumers understand credit bureau processes and educate them on appropriate steps to request corrections.
Receive customer requests for assistance;
identify support needed, and either help or forward requests to the appropriate functional area.
You can handle escalated customer issues professionally