Customer Service Specialist - $18. 5/Hr

Customer Service Specialist

A group of property and casualty insurance industry experts based in Kalispell Montana is hiring a Customer Service Specialist. They are a customer-centric company with great product, excellent support, and a fun, fast paced work environment. Offering a cloud based property and casualty insurance administration platform to help clients grow and scale their businesses with cutting edge technology.

If you are an enthusiastic and detail-oriented person and are ready to be part of a fast-paced collaborative team providing creative solutions and unparalleled service through every client interaction, this is a great opportunity for you. You’ll be answer incoming calls and chats, researching and resolving client concerns, complete policy reviews, and become proficient in insurance business - primarily home owners policies.

Why you want this position:
Competitive starting wage of $20-$23 for an entry level customer service role
Full-time schedule
Robust benefits, which include:
100% paid employee health coverage (HDHP) with $100 employer paid HSA per month, $200 a month after one year
6% 401k match
Group benefits offered at a reduced rate – Vision, dental, accident insurance etc.10 vacation days and 6 personal days per year, 15 vacation days after 5 years and 20 vacation days after 10 years
Company buys lunch every Wednesday and breakfast on Mondays
10 paid holidays per year

A lot of room for growth into higher level customer service roles, data analyst roles, account executive roles
Approximately 90 day training program and they pay for you to get AIM certification and go through another one of their online courses

Essential Duties &
Activities:
Welcome incoming calls and provide creative solutions and support
Resolve client concerns efficiently
Review new business applications and complete policy reviews, guiding users to relevant information.
Verify required documents, payments and charges, identify and correct any inconsistencies
Promote customer loyalty by building and maintaining strong business relationships

Qualifications:
Outstanding verbal communication and phone skills
Well-organized, excellent attention to detail, and able to handle high-pressure situations
Willing to provide unparalleled customer service while responding to a fast-paced environment
Ability to type 45 WPM and use a 10-key (required)
1-3 years customer service, administrative, or call center experience (preferred)
Familiarity with insurance processing preferred
Lift up to 40 pounds

Get in touch! Call or text 406-752-0191 to reach Jared, your career coach, in our Kalispell LC Staffing Office.

40108PandoLogic. Keywords:
Customer Service Representative, Location:
Kalispell, MT - 59903