Customer Service Representative

Job Title:
Customer Service Representative
Location:
League City, Texas
About Us:
We are a leading global manufacturer of ethylene and propylene-based chemicals, supplying industries around the world with high-quality products. We pride ourselves on our commitment to innovation, excellence, and sustainability.
Position Overview:
We are seeking a dedicated and experienced Customer Service Representative to join our dynamic team in League City, Texas. The ideal candidate will have previous experience in the chemical industry, particularly in roles related to import/export, sales, marketing, warehousing, or customer service. This position requires proficiency with Microsoft Office tools and SAP.
Key Responsibilities:
Act as a liaison between marketing, sales, pricing coordinator, quality assurance, production, supply chain, and logistics teams.
Ensure all material movements are documented accurately and comply with relevant regulations and company policies.
Process sales orders efficiently and accurately.
Coordinate logistics with third-party companies to ensure timely and cost-effective delivery.
Support order-related transactions and resolve any issues that may arise.
Maintain excellent communication and relationships with internal and external stakeholders
Requirements
· Previous experience in the chemical industry is required.
· Proficiency with Microsoft Office tools (Excel, Word, Outlook) and SAP.
· Strong organizational and multitasking skills.
· Excellent communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Detail-oriented with a focus on accuracy and efficiency.
Benefits
· Competitive salary and performance-based bonuses.
· 401(k) plan with company match.
· Opportunities for professional development and career growth.
· Supportive and collaborative work environment.