Customer Service Representative
job description
BE ON THE FRONTLINE OF HELPING OTHERS.
Do you enjoy working with people and making meaningful connections? Make a difference with The Chung Group in your community today!
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an independent contractor agent may be the career for you!
Responsibilities
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
Ability to resolve complex customer issues
Excellent communication skills – written, verbal, and listening
Pride in getting work done accurately and timely
People-oriented
Ability to work in a team environment
Ability to multi-task
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Benefits
In-house bonuses and commissions
Opportunity for advancement within my office
Health Insurance
401k
Paid Vacation
Hiring Bonus
Valuable Experience