Customer Service Representative

About the Company:
Our client is a premier car rental service company catering to business and leisure travelers. Known for personalized service and high-quality vehicles, they prioritize creating a memorable and convenient travel experience.
About the Role:
We are looking for a Guest Services Associate who:
- Provides first-class service
- Is professional with high-profile guests
- Enjoys working in a team
- Loves to travel and appreciates luxury
- Seeks growth and earning opportunities
Day-to-Day Responsibilities:
- Greet guests and provide high-level customer service.
- Address guest inquiries and resolve issues promptly.
- Handle bookings and reservations accurately.
- Update and confirm guest information.
- Coordinate pickup and drop-off of rental vehicles.
- Keep guests informed about rental details.
- Promote and sell additional services and upgrades.
- Process payments accurately.
- Maintain records of guest interactions and transactions.
Requirements
Qualifications:
- Valid driver’s license
- 1-2 years of driving experience
- 21+ years old
- Sales and customer service experience
- Excellent communication skills
- High school diploma or GED
Benefits
Benefits:
- Medical, dental, and vision insurance
- Life and disability insurance
- Employee assistance and wellness programs
- 401(k) retirement plan
- Paid vacation and holidays
- Employee discounts and perks