Customer Quality Engineer

Job Description
Responsible Quality representative for a defined customer, product portfolio respectively over the whole product lifecycle.
- Independent processing of customer complaints
- Leading argumentative discussions with customers with regards to quality related matters
- Quality representative regarding defined customer during audits
- Responsible to ensure compliance to customer specific relevant quality norms and requirements (e.G. CRS, SCS, QAA) during qualification and routine production
- Self-reliant initiation and implementation of quality improvements and site initiatives
- Responsible processing of change requests
- Responsible for validity of assigned PMF/DMR documentation including, risk management, creation/revision of documents, ensuring the implementation of requirements
- Oversight over internal issues including usage disposition decision of concerned batches
– Operational contact towards Customer for Raw Material / Components and Finish good product Quality
– Support production regarding quality related tasks