Customer Due Diligence Manager

Job Description
Position Type :

Full time Type Of Hire :

Experienced (relevant combo of work and education) Education Desired :

Bachelor of Business Administration Travel Percentage :

0%
Job Description
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you:
Are you FIS?
About the team:
The Atelio Compliance team is comprised of compliance professionals dedicated to driving success. Hands-on and collaborative, we thrive on close interactions with our stakeholders and business partners, to help ensure our compliance program requirements are met and align with stated risk tolerances. Together, we foster an environment of innovation and teamwork, where every team member’s contribution is valued and celebrated.
What you will be doing:
We are seeking a highly skilled and motivated Client Due Diligence Manager to join our team.
Oversee the day-to-day onboarding processes for new customers (both commercial and consumer).
Codify compliance solutions into buildable product components for Atelio’s Product and Engineering teams.
Ensure onboarding procedures are conducted accurately and efficiently, including Customer Due Diligence, risk assessments, and ongoing monitoring.
Assist in designing, managing, and scaling customer onboarding programs across business functions to support future growth.
Report to senior management on the company’s onboarding performance on a regular basis.
Operationalize KYC/KYB regulatory requirements and implement best practices for KYC/KYB procedures.
Support periodic due diligence and audit requests.
Stay current on regulatory changes and sponsor bank requirements, and proactively update the company's processes and policies as needed.
Monitor developments in the financial services industry, including other compliance focused solutions in the market.
Support implementation, tuning, and ongoing monitoring of onboarding vendor partnerships and their threshold parameters.
What you will need:
5+ years of compliance or audit experience in the financial services industry.
In-depth knowledge of relevant laws, regulations, and industry standards pertaining to consumer protection, data privacy, and compliance.
Bachelor’s degree
Excellent analytical, problem-solving, project management, and risk management skills.
Exceptional judgment and integrity, ability to handle complex matters independently and thrive in dynamic, high-growth environments.
Willingness to take ownership of projects.
Added bonus if you have:
Master’s degree or JD
Professional certifications (e.G., CCEP, CRCM, CIA, CAMS) are advantageous but not required.
Developed compliance programs into repeatable technology.
Experience with SQL databases and other information technology systems and tools.
What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
A voice in the future of fintech
Always-on learning and development
Collaborative work environment
Opportunities to give back
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $99,830.00 - $(phone number removed) and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer:
In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model;
a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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