Customer Chief Engineer - Gm

Etas - City Of Plymouth
new offer (13/06/2024)

job description

Job Description
Technical Strategy Leader for customer account
- Get and influence OEM requirements to make sure that the right product Solution Field, cross-Solution Field or cross-division is offered at the right time
- Be the OEM voice towards the Solution Fields to influence product strategy
- Active contribution to the CCE community to support ETAS product strategy cross customer and cross Solution Fields/Divisions to develop new business opportunities
- Monitor the marketplace relative to the performance of competitors' products, planned customer applications and emerging new technologies and trends to ensure a competitive position
- Provide market-insight-view to customer based on trustful relation (4-eye-conversation)
- Identify the customer profile in order to guide ETAS-internally to deal with the customer’s expectations, processes and mindset
- Technical consultancy towards acquisition and project managers
- Align acquisition strategy with Sales &
Acquisition Manager(s) and contribute with tandem approach
Innovation:
- One face to the customer to drive the innovation at OEM
- Promote ETAS and Bosch innovations at Customer and align road map implementation with the customer
- Drive, push and execute advanced studies
- Look and think across all SF’s and Bosch Business Moblity for new business opportunities
Technical customer interface &
Project Management:
- Foreseen sponsor of all customer projects once customer project management capacities are built up;
including escalation path, nomination of customer project managers, ensuring a proper project team set up, proper project planning (resources and payment) and achievement of customer project KPIs
- Know-how transfer and good practice sharing internally/externally
- Leader of the technical customer interface (communication, main point of contact, escalation path for customer)

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Customer Chief Engineer - Gm

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