Customer Care Specialist - Csid Van Buren, Ar 5/30/2024

Job Description
Looking for:
Agents to workremotely for our Van Buren, ARCall Center!
Start Date:
5/30/2024
Compensation:
$15.00/hr.
Performance Bonus:
Eligible for a $1,500(additional details below)
What you’ll be doing
Experian is seekingCustomer Care Specialiststo join our growing Call Center inVan Buren, AR. This is a great opportunity for someone passionate about providing excellent customer service, can interpret and analyze consumers' written or verbal grievances or disputes, and has strong computer skills. An ideal candidate will be resourceful and have the ability to learn quickly and be empathetic with our customers. Additionally, you will:
Assist with credit-related memberships, services, and product offerings;
and advocate for solutions that will help consumers improve their creditworthiness
Help consumers understand credit bureau processes and educate them on appropriate steps to request corrections
Receive customer requests for assistance;
identify support needed, and either help or forward requests to the appropriate functional area
Effectively handle escalated customer issues in a professional and timely fashion