Csr - Remote Position - Must Live In The Indianapolis Area

Job Description:

With Staff Management - SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.

Staff Management - SMX, a leading provider of custom designed staffing solutions, has immediate openings for Remote Customer Support Representatives with our premier client in Indianapolis, IN. This is a full time position with a strong focus on customer service. Come join our crew at 2720 Tobey Drive and receive a competitive wage starting at $16/hour. All positions have the potential for permanent hire. Must be located within 1 hour of the jobsite.

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Perks &
Benefits:
Casual Dress Code, Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance, Sign on Bonus (Restrictions Apply), Referral Bonus (Restrictions Apply).
Shifts:
1st Shift.
Employment Types:
Full Time, Temp to Hire, Temporary or Contract.
Pay Rate:
$16.00 - $17.00 / hour
Duties:

• Demonstrate basic knowledge of product and product features for assigned brand
• Demonstrate basic knowledge of internal processes and system tools
• Manage customer service interactions by providing accurate and efficient resolution to incoming requests via phone, email, and/or the client's online portal
• Meet all service level agreements as assigned
• Utilize and manage appropriate ERP business systems

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Position Requirements:

• 6+ months of customer service, experience in a fast paced, collaborative, team environment
• MS Outlook &
  Excel experience.
• Excellent verbal and written communication skills.
• PO Management experience preferred but not required.

Requirements:
Background Check, Drug Test, Must be at least 18 years old., required education:
HS Diploma or GED.
Recruiting Center:
Allegion Indianapolis, 2720 Tobey Drive, Indianapolis, IN 46219.
Work Location:
SM - SMX at Allegion, 2720 Tobey Drive, Indianapolis, IN 46219.
Job Types:
Customer Service Rep, Manufacturing.
Industry:
Manufacturing.
The hourly rate for this position is anticipated between $16.00 - $17.00 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer a competitive benefits package. More details about benefits can be found at https:
//flimp.Live/trueblueassociates#home.