Control Operator - Remote

Overview
The Control Operator Remote worker provides effective coordination by uploading service requests into the Hotel database. Communicates with IPA and Providers to ensure timely, accessible care/ services to members. Reports directly to the Lead Coordinator under the guidance of the manager. The Data Entry Clerk adheres to our policies and procedures.
Duties and Responsibilities:
Ability to use office equipment, such as computer terminal, copier, calculator, fax machine, multi-extension telephone, paging system and document scanner.
Working knowledge of Microsoft Outlook, Excel, Word, also Microsoft SAP experience is a plus.
Must be a team player, have strong customer service skills.
Must be self-motivated and have positive energy.
Must also have good interpersonal and leadership skills and a willing positive attitude.
Must be a constant contributor to improvement of processes and daily job functions.
Subject to varying assignments including assisting other departments as needed.
Prolonged, extensive, or considerable standing/walking at times
Must be able to reach, stoop, bend, or crouch to complete tasks.
Manual dexterity and mobility
Must be focused on the task at hand.
Can be fast paced environment during busy seasons.
Minimum Job Requirements:
High school graduate or GED equivalent
1-year of experience in data entry
Ability to type 45 words per minute (WPM)
Proficiency in Microsoft Office programs, especially Word and Excel
Strong attention to detail and accuracy
Excellent organizational and time management skills
Ability to work independently with minimal supervision
Strong written and verbal communication skills
Ability to prioritize tasks and meet deadlines
Skills and Abilities Required:
Ability to multi-task while remaining adaptable and flexible to fast-paced environment
Strong communication skills
Strong organizational skills
Critical thinking skills with the ability to prioritize multiple projects
Why Join Us?
You can make a difference!
Grow your career and do the job you love with people you enjoy working with! We offer competitive benefits and salaries. We offer a competitive starting wage along with a comprehensive employee benefits package that includes, but is not limited to:
Health, Dental, Vision
Paid vacation, holidays, and sick leave
401K
A positive working environment
Opportunity for career advancement
We are a Drug Free Employer
The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.
Pacifica is an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.
Benefits:
401(k)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday, Weekend is also available but not compulsory
Overtime