Contact Center Agent - Call Center

Job Description
We are looking for aContact Center Agentto join our family.
As a Contact Center Agentwith Salud, similar to a Call Center, you will be responsible for answering all incoming telephone calls, scheduling appointments, and directing them to the appropriate department or individual. Contact Center Agents at Salud, approach his/her tasks in a team-based care fashion that supports patients and their families in self-management, self-efficacy, and behavior change while adhering to the spirit of the SALUD mission statement.
We offer:
$19to $21per hr.
Monday to Friday – Available 8am to 5pm
Comprehensive Benefits Package includes:
Medical (Includes Free Medical Services at All Salud Facilities)
Dental(Employee Discounts at All Salud Dental Facilities)
Vision
Flexible Spending Accounts
Basic Life and AD&
D, Supplemental Life andAD&
D
Short-Term &
Long-Term Disability
Accident &
Critical Illness Insurance
Employee Assistance Program
Generous vacation accrual
10 Paid Holidays per year (includes2Floating Holidays and paid Birthday)
8 Paid accrued Sick Days per year
Retirement savings plans
Employees working at least 1,000 hours within a 12-month period are eligible for the Defined Contribution Pension Plan. Salud will contribute 5% of your base salary each month
Our Mission isto provide a quality, integrated healthcare home to the communities we serve