Consumer Protection Compliance Program Lead

Job Description
As a part of Square’s Compliance team you will have a primary focus on consumer protection compliance matters related to payments and the Block brand. Responsibilities of the role include supporting the development of new products by providing compliance guidance to assist the business with establishing product functionality and operational procedures for both new product development and existing products.
You will:
Provide guidance and approval on new product and feature development
Maintain Compliance oversight of product and process change management, and operations related contact centers, fraud servicing and transactional disputes
Represent Compliance in business and control function meetings
Analyze regulatory changes and create solutions to new regulatory developments
Determine compliance testing requirements and methods related to all products
Provide guidance and approval for compliance policies, procedures, training, and marketing materials
Oversee the resolution of identified issues as part of the issues management process
Assist Cash App in preparing for reviews by regulatory agencies, examiners, and internal auditors
Navigate compliance related inquiries and assist with action plans created as a result of examinations, audits, or internal testing
Work with the business to identify potential issues, trends and emerging risks