Compliance Manager

Job Description
The Compliance Manager will serve as the objective monitor of the agency’s adherence to rules, laws, regulations, policies, requirements, and best practices in the delivery of services, programs, and operational support. The Compliance Manager supports on-going quality improvement by generating and disseminating accurate data, information, and research.
The Compliance Manager will report to the Director of CQI or designated staff.
DUTIES AND RESPONSIBILITIES:
Develop, implement, and monitor the organization’s corporate compliance program.
Identify and monitor compliance vulnerability and risks and provide recommendations
To minimize risks.
Conduct periodic risk management assessments and/or audits to identify potential problem areas
And threats that could put the organization at risk for unusual liability.
Report regularly to Senior Leadership and stakeholders on corporate compliance and
Risk management activities, results, and outcomes.
Design, coordinate and lead Families First’s COA and CARF accreditation processes.
Conduct random and scheduled internal audits of key operations and report on results.
Coordinate, analyze and summarize external audits, and track and report progress on
Proposed corrective action plans.
Consult with the corporate attorney as needed to resolve difficult legal compliance issues.
Lead the development, documentation, monitoring and updating of policies,
Procedures, and corrective action plans.
Partner with Human Resources to develop staff development and training opportunities to
Facilitate compliance, including with ethical, professional and HIPAA laws, policies and
Practices.
Respond to requests for case record information from clients and third parties with proper
Authorization, ensuring client’s rights are maintained and agency policies are followed.
Contribute to streamlining outcomes across programs, aligning program data collection methods and tools with CQI Plans, and aligning CQI Plans with overall agency mission/vision/impact statement.
Support the coordination of CQI meetings for the agency
Ensure data is timely entered or received for the electronic client record/program outcome software system.
Work in partnership with all programs and operational staff.
COMPETENCIES
Time management, attention to detail, and responsiveness to deadlines.
Persistence, persuasive, collaborative and customer focused.
Positive and solution oriented.
Self-directed, self-starter.
Respect for and adherence to privacy and confidentiality.