Community & Social Marketing Manager

About Us:
ReflexMD is a pioneering health and wellness subscription telemedicine company dedicated to providing a convenient and personalized healthcare experience through our online platform. With a strong management team of industry experts and a vast consumer business pipeline, we are well-positioned to expand our team to support our fast growth. The Founder/CEO has led several successful venture-backed companies.
ReflexMD is looking for a passionate and experienced Community Manager to join our growing team. As a Community Manager, you will be responsible for building and managing our online community, fostering engagement, and driving brand loyalty. This role reports into the VP, Marketing.
Responsibilities:
Develop and execute a comprehensive engagement strategy to foster a vibrant and active community across various platforms, including organic social media, forums, and other channels.
Develop and implement organic content strategies, including creating compelling and high-quality written and visual content that drives engagement and aligns with brand objectives.
Organize and manage online community groups, and events to facilitate engagement.
Respond to ad comments, questions, and concerns in a timely and professional manner to ensure that all interactions align with community guidelines and company values.
Identify and engage with key influencers and advocates within the community.
Implement strategies to grow the community, including outreach, partnerships, and promotional activities.
Track and analyze community metrics to measure the success and impact of community initiatives.
Act as an advocate for the community within the organization, representing their interests and needs.
Monitor community channels and engage with members during weekends to ensure consistent support and presence.
Requirements
Bachelor's degree in marketing, communications, or a related field.
2+ years of experience in community management or social media management. preferably in the healthcare or wellness industry.
Strong written and verbal communication skills.
Experience managing organic social media accounts and using social media management tools.
Proven ability to build and manage online communities.
Excellent interpersonal skills and ability to interact with diverse groups of people.
Highly organized with the ability to manage multiple projects and priorities simultaneously.
Passion for health and wellness and a strong desire to make a positive impact on people's lives.
If you're passionate about health and wellness and have experience building and managing online communities, we'd love to hear from you! Please submit your resume and a cover letter outlining your experience and why you're the perfect fit for this role.
EEOC Statement
All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.
Annual Salary Range (based on experience):
$65,000-$70,000
Benefits
Health Care Plan (Medical, Dental &
Vision)
Unlimited PTO (based on manager discretion)
Top-notch equipment package