Commercial Print Production Specialist

Job Description
Acts as the primary liaison between the sales professional and the production facility or vendor and serves as the client’s advocate to achieve the best project outcomes. May act as a liaison and support for intercompany work in the facility, including contact with sales and/or clients as needed. Assess, plan, and coordinate major aspects of projects and production on their own and in conjunction with production leadership. Often manages high-profile / larger volume and/or complex accounts and may mentor other members of the CS team. More complex Streamline Coordinator Duties will also fall into this description.
Assess, plan and coordinate major aspects of projects/production on their own and in conjunction with production leadership
Provide and/or develop unique solutions to client concerns, process improvement, invoice reconciliation, proof of deliveries, etc.
Build and maintain client relationships
Ability to consult with clients &
production to execute plans
Establish own priorities in order to meet the demands of the business
Often manages high profile / larger volume and/or complex accounts
May mentor junior-level staff, by providing a quality review, sharing knowledge, and demonstrating expertise
Ensure job instructions are entered and verified in the various manufacturing systems and queued into the production schedule.
May provide pre-sales support with clients and discuss the manufacturing capabilities and requirements needed to produce a successful job.
May assist sales with pricing/scheduling of potential business by referring to price sheets and engaging appropriate operations departments.
May be required to work with sales and clients on their Kitting, Warehousing and Distribution needs as required.
Maintain a complete understanding of work performed in order to assemble appropriate paperwork for timely billing.
May have responsibility for determining the supplies and paper needed for jobs including the use of vendors to supply components of the product.
May assist sales in the RFP process May have responsibility for the composition and/or copy prep of the client’s products.
Performs other related duties and participates in special projects as assigned.