Commercial Insurance Manager

About the job
As a Commercial Account Manager, you'll be based in our Allentown office, working alongside a
Team that values teamwork and collaboration. We believe in creating a positive and inviting
Environment where our employees can thrive.
The ideal candidate will be responsible for maintaining and expanding relationships with our
Commercial insurance clients. They will serve as a key point of contact for clients, ensuring their
Insurance needs are met with excellence.
This role requires a strong understanding of commercial insurance products, excellent
Communication skills, and the ability to provide exceptional customer service.
Responsibilities
Client Relationship Management:
Serve as the primary point of contact for commercial insurance clients.
Build and maintain strong, long-lasting client relationships through regular communication
And exceptional service.
Understand clients' insurance needs and provide appropriate solutions and
Recommendations.
Conduct regular client meetings to review policies, discuss coverage options, and address
Any concerns.
Policy Administration:
Oversee the administration of commercial insurance policies, including processing policy
Endorsements, renewals, and cancellations.
Ensure accuracy and completeness of policy documentation.
Collaborate with underwriters and other team members to negotiate terms and conditions
On behalf of clients
Risk Assessment and Analysis:
Conduct risk assessments for clients to identify potential exposures and recommend
Appropriate coverage solutions.
Analyze insurance policies and coverage options to ensure they align with clients' risk
Management objectives.
Provide proactive risk management advice to clients to help mitigate potential losses.
Claims Management:
Assist clients with the claims process, including reporting claims to insurance carriers and
Facilitating communication between clients and claims adjusters.
Advocate on behalf of clients to ensure timely and fair resolution of claims.
Provide guidance and support to clients throughout the claims process, including assistance
With documentation and claim settlement negotiations.
Business Development:
Identify opportunities for account growth and revenue generation within existing client
Accounts.
Collaborate with sales and marketing teams to develop strategies for acquiring new
Commercial insurance clients.
Participate in networking events and industry conferences to expand professional contacts
And promote the company's services.
Qualifications
An Active PA Property &
Casualty License is required.
Minimum 3 years experience in commercial insurance account management
Detail-oriented with the ability to prioritize and multitask.
A team player who is self-motivated with a positive attitude.
Excellent written and verbal communication skills and the ability to think critically.
Insurance industry certifications (e.G., CIC, CISR, CRM, CPCU) preferred.