Collections Specialist

Job Description
Informa is seeking temporary support on our Credit and Collections team in New Hyde Park for the next 6 months. The Credit Analyst is the key point of contact between the BPO and the Informa local finance / commercial teams for all cash collection and debt management issues to ensure timely resolution of all issues and therefore help optimize cash collection. Responsibilities include:
- Unapplied cash – Weekly turnaround of all assigned Unapplied Cash from BPO
- A/R Collections
- Events - Patrol events aging from BPO and follow up on Events that have collection risk with Business
- Run Aged Debt Status for Events and report out to VP Finance Monthly / Due by 30th
- Attend events if necessary for onsite collections
- OMS - Weekly turnaround of Escalated OMS from BPO
- Attend Monthly OMS meeting and report out on over 90 day OMS if applicable
- Billing - Liaise between local finance / commercial teams and BPO on queries regarding billing escalations and resolve in a timely manner
- Identify customer non payment risk and advise credit stops in SOP Systems and Oracle
- Attendee Revenue-Weekly reconciliation of each applicable event responsible for:
Cash/Wires/Credit Cards/EV2 (hand off month end to applicable A2R Accountant)
- Liaise with commercial teams on litigation / further collection activity
- Liaise between commercial / local finance teams and BPO for credit control dispute and query resolution
- Liaise with local finance / commercial teams to approve bad debt write offs and sales credits
- Identify and recommend process improvement opportunities
- Support the Escheatment process. Contact the customer, co-ordinate escalated queries between the commercial team and service provider and release payment
- Liaise with the local finance and commercial teams during acquisition of new entities and assist in the integration process