Clinical Specialist Endoscopy

Provide product demonstration and clinical education to targeted accounts through 1:
1 and group interactions to increase customers understanding and proficiency of Medtronic Endoscopy Solutions product line. Lead post-sales activities, including implementation, product education, in-servicing, and ongoing support for Medtronic Endoscopy Solutions applications
Demonstrate solid understanding of the clinical application of all products. Apply product and clinical knowledge to troubleshoot and problem solve
Manage regional accounts to drive utilization of all reflux and manometry products within the assigned region
Support regional sales strategy;
working with regional sales team to achieve business plans and drive utilization of the reflux and manometry products
Support regional sales team efforts in lead generation and pre-sale clinical evaluations and demonstrations of reflux and manometry products to demonstrate clinical value
Work with inside sales to bring awareness and sale service contracts/plans to new and existing customers
Conducting/supporting local, regional and national educational courses targeted to physicians, nurses and medical personnel
Provide support to key decision makers and clinicians throughout the assigned region
Support the PACE department by conducting educational courses at national and regional levels for physicians, GI fellows and nurses;
provide feedback on opportunities to improve course content
Collaborate and share best practices and other key insights with other CSs to help support them and their regions, and maximize the entire teams effectiveness and efficiency
Support Marketing and Sales by appropriately communicating customer feedback, field product performance and competitive intelligence, as required
Support Commercial Excellence Department when needed by participating in and conducting product training, as needed for the existing sales force and newly hired Account Managers to develop their proficiency with Medtronic GI Solutions product lines, and to ensure they are fully equipped to successfully drive their business
Support and train newly hired CS team members
Through Sales Force. Com (SFDC) update account information regarding installation, in-service and training records, as per corporate guidelines and established standard operating procedures
Collaborate and work closely with other team members including Sales, Sales Training, Marketing, PACE, Technical Support, and Customer Service
Other duties as assigned by Director to support the team
Ability to travel overnight to client facilities by auto or aircraft 50-75% of the time
Must Have:
Minimum Requirements
Bachelors degree required
Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience
Nice to Have
Prior adult education and training experience;
in the Gastroenterology-related field is desired
Demonstrated ability to articulate highly technical information to a diverse audience
Demonstrated success in working in a team setting and matrix managed environment
Excellent interpersonal, written and verbal communication skills with individuals at all levels in business
Strong organization and time management skills
Ability to troubleshoot basic technical issues that may occur with any of Medtronic GI Solutions full suite of products