Clinical Lab Assistant Laboratory Part-Time Days

Northwestern memorial healthcare - Palos Heights
new offer (02/07/2024)

job description

Job Description
The Clinical Lab Assistant reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Clinical Lab Assistant performsphlebotomy, technical, and clerical functions in one or more sections of the laboratory.
Responsibilities:
Perform all duties and responsibilities of a phlebotomist.Skillfully collects blood specimens from patients in accordance with policies and procedures. Practices age-specific approaches in carrying out responsibilities.
Reviews and resolves error messages and cancellation requests in a timely, appropriate manner.
Maintains current knowledge of LIS and other related computer systems and equipment.
Assures that phlebotomy supplies are maintained and adequately stocked and rotated to prevent inadvertent usage of expired supplies and/or waste.
Performs a variety of clinical lab processing, administrative and technical functions which include but are not limited to Requisition Entry, and triaging calls from providers for Referred Testing matters.
Processes specimens of blood, urine and other body fluids according to established procedures, including specimen receipt, microbiology processing and anatomical pathology send out testing.
Operates the pneumonic tube system.
Appropriately prioritizes STAT, Timed, and routine specimens
Prepares specimens for testing and/or sending to a reference lab.
Analyses, evaluates and reports waived and moderately complex laboratory testing.
Annually attends mandatory hospital and laboratory safety education reviews.
Builds and develops respectful relationships with department customers as demonstrated by:
Immediately acknowledges and greets customers
Creates a positive first impression
Seeks to understand customer's needs from the customer's point of view
Responds to customer needs in a timely fashion
Provides customers with information from start to finish
Takes action to let customers know they are our top priority
Demonstrates respect for different cultures, rituals and beliefs
Respects confidentiality
Builds and develops respectful relationships with co-workers and other departments as demonstrated by:
Voluntarily pitches in and helps out others
Demonstrates appreciation of other's contributions
Shares knowledge with others
Welcomes new staff and helps them become part of the team
Shares non-judgmental specific observations
Ensures everyone involved has the appropriate information to best meet the customer's needs
Demonstrates respect for different cultures, rituals and beliefs
Respects confidentiality
Uses all available resources to resolve and prevent problems as demonstrated by:
Follows through and follows up on problem resolution
Involves all necessary parties in defining and solving problems
Seeks the necessary resources when problems are outside realm of control
Listens fully, then verbalizes an understanding of issues and problems from other's point of view
Manages personal emotional response to maintain professional demeanor and integrity
Attends and participates in Quality Improvement programs and related activities including continuing education and department meetings.
Maintains confidentiality of patient information at all times.
Performs and maintains records of all necessary quality control.
Performs other duties related, but not limited, to the above.

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Clinical Lab Assistant Laboratory Part-Time Days

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