Cityworks Analyst I/Ii

Job Description
Timmons Group is currently seeking an experiencedCityworks Analyst I/IIto join ourAsset Management group working remotely and supporting clients on the west coast.
A successful Technical Analyst II candidate will use their technical expertise and project delivery experience to support our clients with the implementation of geospatial-based technology solutions through the entire asset management life cycle--from requirements to rollout. The Technical Analyst II will work with our clients to understand their business processes, workflows, and needs on multiple levels (from a technical, functional, practical, and end-user perspective). The candidate will be a highly engaging individual who will work with creative and technical team members to plan, develop, test and deliver awesome solutions through an iterative methodology. We are looking for candidates who are passionate about working with teams to solve problems, who take ownership of tasks and who are willing to ask questions and share opinions.
Essential Duties and Responsibilitiesof a successful candidate include but are not limited to:
Provide consultation and business analysis to design and document technology-based solutions
Work on multiple projects of varying duration, size and complexity
Elicit, translate and simplify requirements
Document and organize acceptance criteria for user requirements
Motivate teams to work together, communicate and over-deliver
Provide outstanding customer service
Work with project teams during all phases of the project life cycle including requirements gathering and analysis, design, build, test, training, deployment, and support
Facilitate asset management requirements meetings with clients and internal teams
Define improvements to business processes, assist decision-makers in gathering information to make decisions and help quality assurance test solutions
Skills/Requirementsof a successful candidate include but are not limited to:
Bachelor’s degree in an engineering, computing or business-related field
Ideal candidates will have at least one yearof Cityworks (or similar software) experience focused on engaging others in the delivery and execution of technical solutions and service deliverables preferred
Experience with permitting processes with municipal clients preferred (AMS or PLL)
Experience with ESRI required
ESRI cloud, desktop, web and mobile product lines desired
Experience with practical community development software development;
prior geospatial and community development experience a plus
Strong problem-solving skills
Flexibility and creativity in order to adapt and adjust to each team, each project and each client
Ability to travel up to 25%+ of the time (post COVID)
Excellent communication skills;
must communicate effectively with our internal development team and external clients
Ability to work with a diverse team and manage multiple projects simultaneously
Detail oriented and well organized