Citywide Nonprofit Monitoring Specialist - Controller'S Office

Job Description
The City Performance Team
Within the Controller’s Office, City Performance is made up of 38 individuals committed to public service. Our team members come from different professional backgrounds, bringing a variety of skill sets, policy area expertise, and interests to work collaboratively to improve local government. City Performance’s goals are to:
Support City departments in making transparent, data-driven decisions.
Guide City departments in aligning programming with resources for greater efficiency and impact.
Provide City departments with the tools they need to innovate, test, and learn.
We work directly with City departments across a range of subject areas, including transportation, public health, human services, homelessness, capital planning, public safety and government operations.
Our work with City departments includes a mix of data analysis and visualization, facilitation and inter-departmental collaboration, project management, process improvement, performance measurement and management, and contracting.
Examples of Our Work:
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About the Program
Since 2016, the Controller’s Office has administered the Citywide Nonprofit Monitoring and Capacity Building Program, which consolidates the financial monitoring of nearly 200 nonprofit contractors across 12 City departments to support the goals of ensuring nonprofits have strong, sustainable operations and adhere to City financial management policies. The Controller’s Office facilitates departments to achieve a shared vision for the program, manages the forms and data system of the program, and oversees contracts with consultants providing capacity building services directly to nonprofit organizations.
Beginning in 2024, the Controller’s Office is designing an expansion of the Citywide Nonprofit Monitoring and Capacity Building Program to incorporate programmatic performance monitoring of nonprofit contracts and contractors. The Controller’s Office role will include policy-setting, technical assistance to departments in establishing strong contract performance monitoring practices and documentation, and coordination of departments in a Citywide corrective action approach.
About the Role
Under the general supervision of the Citywide Nonprofit Policy Manager, the Nonprofit Monitoring Specialist plays a key role in designing new initiatives, conducting complex analysis, enhancing public reporting, engaging departments in these efforts and overseeing the work of analytical staff performing program operations and analysis.
Tasks include but are not limited to:
Lead efforts to coordinate with and across departments on fiscal and performance monitoring activities and policies, in particular with 12-15 City departments with a high volume of nonprofit contracts.
Oversee staff to implement annual fiscal monitoring workflows and processes, including conducting an annual data-informed risk assessment process to determine the type of fiscal monitoring each nonprofit should receive in a year, ensuring staff across departments understand the financial standards, developing tools and policies, ensuring accurate tracking of required information, and navigating and addressing policy considerations raised in the course of monitoring activities.
Develop policies, guidelines and tools related to contract performance monitoring;
design and implement technical assistance projects to directly support departments to implement policies.
Design and implement complex analytical reporting about fiscal and contract performance monitoring activities and results, including:
gathering quantitative and qualitative data, conducting complex analysis, writing report content, and overseeing staff to perform complex analysis and reporting.
Plan and coordinate nonprofit fiscal and administrative capacity building services delivered through consultants, including liaising between nonprofit staff, consultants and department staff to track action plans and outcomes from capacity building work.
Oversee the effective implementation of the Citywide Corrective Action Policy, including coordinating and convening departments around nonprofits experiencing financial and/or programmatic issues, developing collaborative action plans, assigning resources and supports, monitoring progress and milestones to the conclusion of the plan, and reporting on results.
Develop and oversee solicitations and contracts across 3-5 consultants supporting program activities, including capacity building consultants, IT system consultants, and other consultants as relevant.
Support and engage in relevant workgroups related to nonprofit contracting, and develop and deliver presentations about fiscal and contract performance monitoring to a variety of stakeholders, including department staff, executive leadership, nonprofit staff, and/or members of the Board of Supervisors.
Supervise junior and senior analytical staff performing ongoing program operations and/or ad hoc analysis for the program.
Develop and manage to an annual work plan for all program activities, including staff assignments, resource needs, budget, and timelines for milestones and deliverables;
engage program stakeholders and department leadership in planning process;
monitor timelines and changes to the plan to escalate program needs and constraints appropriately.
The Ideal Candidate:
You are a critical thinker, and enjoy using problem-solving skills to examine problems, develop strategies and plans, and work toward solutions.
You have knowledge of contracting processes;
you have developed or administered City contracts with nonprofits and you understand how the City does business with nonprofits.
You have experience facilitating complex multi-stakeholder meetings or working groups, and actively leverage consensus-based and collaborative approaches for decision-making.
You have a passion for government service or public policy.
You are a self-starter who can work independently on multiple projects within an evolving project landscape.
You have strong communication and organizational skills.
You are eager to have a lasting impact on people’s lives and City services.