Case Manager

Direct Counselis seeking two Bilingual Case Managers to join a boutique law firm located in Los Angeles, CA. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.
Responsibilities
Daily interaction with existing and potential clients, via telephone and in person.
Order medical records from providers and communicate with clients and providers during the course of treatment.
Obtain documents necessary to support injury and/or liability positions
Interact with insurance carriers and healthcare providers to secure records and account balances
Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
Work directly with multiple coworkers involved in the management and support of case files
Maintain organized case files.
Prepare comprehensive demands and assemble support for submission to carriers
Interact with attorneys and present case synopsis when required
Manage case files from intake to closing under the direction of an attorney
Requirements
Qualifications
Communicate effectively in writing and verbally in English and Spanish (required)
Bachelor’s degree (preferred)
Prior experience as a Personal Injury Case Manager preferred.
Ability to be a team player and follow procedures.
Proactive interaction with clients, insurance companies and medical providers.
Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
Strong writing and communication skills along with attention to detail
Extensive computer and database expertise, Microsoft Word, Excel, Outlook
Benefits
Competitive compensation package, salary, benefits, bonus