Business Process Consultant

Job Description
About the opportunity:
As a Business Process Consultant in Operations, primarily supporting the Network Administration and Provider Services teams, you will serve in a key role accountable for identifying metrics, measuring, and analyzing the effectiveness of business processes, as well as reporting performance and business impact. You will work to ensure that business processes developed are sustainable, repeatable, and quantifiable. Serve as the liaison between Operations and internal/external partners, that provide business analysis and guidance. Ensure alignment and integration across functional and support areas including our vendor partners that support divisional strategies. You will leverage experience and expertise in business analysis, process management, data analysis, program management, and/or operational strategy to drive results and changes for the business unit.