Box Office Attendant (Seasonal)

WHO WE ARE
Avant Gardner is New York City's premier event space and producer. Its flagship venue, The Brooklyn Mirage, is the crown jewel of New York City entertainment and one of the most iconic venues in the world. Avant Gardner’s 80,000 square foot complex occupies an entire city block of East Williamsburg, highlighted by the space’s unrivaled audiovisual features including a 200 foot wide, 15k resolution video wall. Voted North America's 'Best Large Club' in 2022 and 2023 and ranked top ten globally by DJ Mag, Avant Gardner has welcomed sold out shows featuring today's top acts and emerging global stars including Drake, Skrillex, Turnstile, Four Tet, John Summit, Glass Animals, Carl Cox, Keinemusik, Christina Aguilera, David Guetta, Marshmello, Reneé Rapp, Rina Sawayama, Rüfüs Du Sol, SOFI TUKKER, Tiësto, and many more. Avant Gardner’s portfolio includes event brands such as The Cityfox Experience along with programming across New York City. For more information, visit.
WHO YOU ARE
Someone who is highly organized
Someone who is able to juggle multiple things at once
Someone who is reliable and has a “no task too small” attitude
Someone who can keep calm under high pressure situations
ESSENTIAL ROLES AND RESPONSIBILITIES
Duties may include ticket scanning, cashier, will call, guest list, and customer service positions.
Participate in ongoing training sessions covering box office equipment, software, ticketing platforms, POS systems, and customer service guidelines.
Efficiently deal with a variety of payment methods and ticket types and accurately reconcile all sales and ticketing transactions.
Identify customer issues and contact supervisors to resolve unanswered questions.
Assist customers with general venue information
Keep area clean and organized
Arrive at designated call time for pre-event meetings and report to your supervisor upon completion of shift.
Flexible schedules desired - shifts include nights and weekends.
Requirements
Sales, customer service or related experience
Previous box office experience a plus
Must be adept using computers and mobile devices
Must be able to work in a fast paced environment
Excellent communication skills
Attention to detail, quality and accuracy.
Must act professionally, friendly, respectful, and remain calm while interacting with a variety of clientele, co-workers and customers
Hourly rate for this role is $17.