Benefits Verification Specialist

AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to therapy transforms lives and is achieved through the powerful combination of our people and technology. We leverage advanced custom software, data analytics, and a patient-centered approach to transform medication management into a seamless and efficient process.
As we continue to experience rapid growth and expansion, we are excited to announce multiple openings for talented individuals to join us in our mission. If you are driven by innovation, thrive in a collaborative setting, and are eager to contribute to cutting-edge solutions that transform lives, we want to hear from you.
Join us in making a difference in healthcare technology. At AssistRx, you'll be part of a team that's shaping the future of patient care. Apply today and embark on a rewarding journey with us!
About The Role:
The purpose of this position is to help patients get access to the medications and therapies that they need.
This role works directly with healthcare providers &
insurance plans/payers to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. The Benefits Verification Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications.
Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures;
in a manner that provides the best level of service and quality
Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers
Verify patient specific benefits and document specifics including coverage, cost share and access/provider options
Identify any coverage restrictions and details on how to expedite patient access
Document and initiate prior authorization process and claims appeals
Report any reimbursement trends or delays in coverage to management
Act as a liaison for field representatives, health care providers and patients
VOTED one of Orlando's BEST PLACES TO WORK two years in a row
WORK FROM HOME AVAILABLE AFTER 120 DAYS
Why Choose AssistRx:
Work Hard, Play Hard:
Preloaded PTO:
100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus:
$1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.
Impactful Work:
Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications.
Flexible Culture:
Many associates earn the opportunity to work from home after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives.
Career Growth:
We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.
Innovation:
Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.
Collaborative Environment:
Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus!
Requirements
In-depth understanding and experience with Major Medical &
Pharmacy Benefit Coverage
1 to 2 years of benefit investigation involving the analysis and interpretation of insurance coverage
1 to 2 years of experience interacting with healthcare providers in regard to health insurance plan requirements
Excellent verbal communication skills and grammar
Salesforce system experience preferred
Benefits
Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, &
short-term disability insurance
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.