Automotive Service Estimator | Weekends Off | Liberty Lake, Wa

Job Description
Job Title:
Automotive Mechanical Service Estimator
Location:

23819 E. Appleway Avenue, Liberty Lake, WA 99019
Job Overview:
As an Automotive Estimator with Christian Brothers Automotive, you will play a critical role in our automotive shop, ensuring that every customer receives top-notch Digital Vehicle Inspection (DVI) and thorough accurate mechanical repair/service estimate that is grammatically well written to the highest standards. With your excellent communication and organizational skills, you will coordinate with technicians and Advisors to be sure to answer customer inquiries, and maintain an organized repair log to ensure maximum productivity and efficiency.
As an Estimator you will be responsible for coordinating the accurate DVI and repair order for the Advisors to present to the customer in a timely fashion. You will also work closely with part supply vendors and other external partners to ensure that we always have the right parts needed to get the job done right. As part of our team, you'll have the opportunity to build lasting relationships with our customers and vendors to help us maintain our reputation as a trusted and reliable automotive shop.
Responsibilities include, but are not limited to:
Reviews all digital vehicle inspectionsby technicians
Address all articulated customer inquiries and prepares estimates for advisors/customers
Implements and maintains an effective timely diary within Tekmetric and Autoflowto receive and edit DVIs from the Technicians and generate thorough accurate estimates for repairs and recommended maintenance services.
Communicate with Advisors to set expectations for repair cycle time, parts issues and repair options to assist them with servicing sales.
Work to facilitate maximum productivity in accordance with the shop policy and help distribution ofservice ticketsto technicians considering the workload, difficulty, and customer needs
Present the best solution to properly repair our customer’s vehicles in a way that is easy for them to understand
Ensure that all work is estimated to be performed within proper specifications and within the time promised to the customer
Build relationships with partsupply vendors, tool vendors,and all external vendors effectively
Communicate part availability and potential issues with Advisor as they relate to repair options
Prepares a list of needed service department equipment, supplies, and required repairs needed on any complex repairs- reviews service department repairs with the Service Manager as needed
May assist in parts management and through this may be responsible for the part supply process, including inventory,pricing, returns, warranty claims, etc.
Regularly interactswith external vendors on parts inventory andpricing
Works together as a team andassists other employees as needed
Other duties asassigned