Automotive Service Advisor / Writer | Up To $75k & Weekends Off | Clemson

Job Description
Job Title:
Automotive Service Advisor /Writer
Location:

551 Old Greenville Hwy, Clemson SC 29631
Job Overview:
This brand-new state-of-the-art facility is scheduled to open June 2024. Interviews will begin in April 2024.
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicles. You are the person that our customers see every time they invest in their vehicle, and because of these reasons you play a large role in building relationships with our customers.
Service Advisors have the responsibility of taking our customers through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
Greet every customer who enters our facility with hospitality and respect
Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and the customer
Directs, coordinates, and participates in performing customer service activities
Shuttle customers as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications.
Work together as a team andassist other employees as needed.
Other duties asassigned.