Automotive Customer Service Representative / Shuttle Driver | Weekends Off | Peoria-Thunderb...

Christian brothers automotive - Peoria
new offer (16/06/2024)

job description

Job Description
Job Title:
Automotive Customer Service Representative / Shuttle Driver
Location:

13675 N 75th Avenue
Peoria, AZ 85381
Job Overview:
As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.
Responsibilities include, but are not limited to:
Desire to learn automotive repair service terminology and processes
Checkcustomers in and out
Answer phone calls and schedule appointments
Providing safe shuttle service for our valued guests in our branded vehicle
Ability to manage schedules efficiently and ensure timely pick-up and drop-off of customers.
Ability to handle unexpected situations, such as traffic delays or vehicle issues, calmly and effectively.
Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
Ensure the customer lobby and bathroom are clean and appealing during off times. This includes tasks such as wiping down surfaces, emptying trash bins, restocking supplies, and ensuring overall tidiness.
Direct, coordinate, and participate in performing guest service activities as dictated by workload
Serve as a community ambassador for the store through creating authentic relationships and partnerships
Follow all safety policies and procedures
Other duties as assigned

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Automotive Customer Service Representative / Shuttle Driver | Weekends Off | Peoria-Thunderb...

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