At&T Wireless And Broadband Subject Matter Expert

Dsi systems - Richardson
new offer (21/05/2024)

job description

Hey there internet guru! We're on the lookout for an AT&
T internet and wireless Subject Matter Expert (SME) to join our crew. If you eat, sleep, and breathe AT&
T internet and wireless (metaphorically, of course), then you might just be the talent we're looking for! As part of our team, you'll be the go-to guide for all things AT&
T internet and wireless,sprinkling your expertise like fairy dust and making magic happen through training sellers on our products.
DSI, a premier Dallas-based sales enablement and custom business solutions company, founded in 1984 and family-owned and run, has an immediate career opportunity for a Sales Training Specialist/AT&
T Wireless SME. This position will be responsible for developing materials for, and training sales associates on, AT&
T Wireless products, services, and processes, specifically for sellers and support agents.
Requirements
Wireless and fiber broadband internet knowledge (AT&
T preferred)
Competency in writing and speaking skills for business audiences
Minimum 3 years of presentation and training curriculum development specifically related to wireless (cellular), high-speed internet, and/or consumer electronics sales experience
Own the natural confidence to tackle ever-changing offers, products, and services, as well as master unique and complex order entry systems, processes, and remedies.
Design and develop clear, engaging, aesthetically formatted courses that align with organizational goals and partner requests. This includes creating AT&
T training materials, choosing delivery methods (e.G., online, in-person), and scheduling sessions.
Extraordinary attention to detail in content creation and language nuance
Deliver sales training presentations/courses for sales reps in door-to-door environment
Communicate in a clear, dynamic, and precise fashion to all levels of employees, from entry-level agents to C-level executives, both inside and outside our organization
Computer Skills
Required:
Microsoft Office Suite (PowerPoint, Excel, Word, Outlook);
strong computer proficiency, web conferencing (ex. Zoom, Teams), and A/V setup and troubleshooting skills (projector setup, TV, and audio systems, etc.)
Highly Preferred:
Cloud-based content storage, organization, and file-sharing expertise
Preferred:
Adobe Creative Suite, LMS, and general audio/video editing software
Other Requirements
Preferred - Bachelor’s degree from an accredited institution in a related field (ex. Communications, English, Theater/Performance Arts, Business, or Marketing)
Neat, professional appearance, and outgoing demeanor
Must have a dependable vehicle with valid vehicle insurance, a valid driver’s license, and a good driving record
Must be available for multi-day, overnight travel (est. 1-3x/quarter)
Valid passport
Employees must be able to cover their non-airfare travel expenses before reimbursement (expenses are processed weekly once submitted)
Benefits
Medical, Dental, Vision, Disability, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
401k Plan with employer matching
Paid vacation, personal/sick days, and bereavement time
Employee Profit Sharing Program
50% AT&
T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!

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At&T Wireless And Broadband Subject Matter Expert

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