Associate Systems Engineer

Job Description
Pay Range:
$32.00 to $41.00 per hour.
The Associate System Engineer (ASE) will work closely with IT staff to provide effective and efficient business solutions in the assigned Infrastructure Functions. This position will monitor and analyze assigned Infrastructure Solutions to determine the efficiency and effectiveness of the Foster Farms Infrastructure environment. This requires a limited degree of creativity and latitude.
PROBLEM ANALYSIS/RESOLUTION:
This position has apprentice level authority, without approval, to take the necessary steps to resolve system outages within the assigned Infrastructure Functions environment(s) in a timely fashion. This could include arranging support from vendors, working in conjunction with other IT staff or escalating to IT management as appropriate. Ensure assigned Infrastructure Functions are efficient, effective, and secure. For assigned functions and solutions this position will be responsible for monitoring and tracking the utilization/growth of production/test environments and ensuring appropriate controls/ security is in effect to protect Foster Farms from adverse situations or catastrophe (ensure established system backup/recovery and disaster recovery systems are in place and functioning properly). This role will also document and share system fixes with fellow support staff.
TECHNICAL TASKS:
The ASE will, with little direction, analyze and resolve low impact problems and issues which occur in assigned Infrastructure Solutions. In addition, the ASE will create instructions regarding how to perform aspects of the job. The ASE will develop and maintain an apprentice level of understanding of the design and program functions included in systems configurations while continuing to develop a broader and deeper understanding of such. Maintain/enhance Service Level Agreements (SLA’s) for assigned Infrastructure Functions. Monitor all systems/solutions for compliance with these SLA’s. Monitor compliance with established policies and procedures.
PROJECT MANAGEMENT:
Performs the technical activities associated with low to moderately complex initiatives, as directed. Ensures detailed task plans are consistently utilized, in conjunction with the Foster Farms Systems Development Methodology, for all assigned projects to insure their accurate and timely completion. Routinely communicates status of activities to project managers and IT management.
INTERACTION /COMMUNICATION:

The ASE will effectively communicate technical information with IT management and staff. This role also will develop strong working relationships with peers, vendors, and IT staff through interpersonal communication.
LEADERSHIP:
Present a positive, optimistic, and upbeat image working to build up the IT Team in support of the overall Foster Farms Team. Consistently have the company’s best interest as the primary objective. Inspire respect and trust while building and maintaining partnership relationships with other members of the IT Team and business. The ASE will assist in developing skills of less experience IT staff/partners through effective technical discussions.
ADDITIONAL FUNCTIONS:
As assigned by the IT Infrastructure Manager