Associate, La Scuola (Events & Education) - Eataly Silicon Valley

Job Description
A La Scuola Associate assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as advising on food and beverage pairings. Reports to the Events &
Education Manager.
Responds courteously to guest inquiries regarding availability, usage of products, the range of services, restaurant offerings, classes at Eataly’s Chef’s Table, recipe help and location of products throughout the market
Listens actively and asks questions to understand guests’ needs and preferences;
recommends food and beverage items
Develops comprehensive knowledge of Eataly’s products through diligent participation in live and video training and active use of Eataly’s product library
Communicates daily/monthly new information to Eataly teams
Prepares and executes product tastings and demonstrations
Interacts with Eataly teams and vendors, passing information on to Eataly’s Buying, Private Events and Public Relations teams
Assists with events, such as feste and sagre, and tours for guests
Circulates store regularly to ensure shopping carts are always available in designated areas
Opens and closes cash till and ensures an accurate accounting of all transactions, collections and disbursements during the work shift
Performs other duties as required or assigned