Associate, Global Account Operations

Job Description
Our Global Account Operations Team is looking for a talented graduate in business, marketing, finance, or similar field to join our team as a Global Account Operations (GAO) NCG in our Farmington Hills, MI office. The successful candidate will work directly with the Global Account Manager (GAM) and a multinational team of Customer Service Operators worldwide.
Primary Responsibilities:
Business partner to Global Account Manager (GAM) driving the supply/demand relationship, logistics programs.
Close collaboration supporting the GAM with continuous forecast validation, forecast and backlog alignment and review of demand changes.
Global understanding of customer demands, processes, and supply chain needs. Proactively engaging with the customer to understand their global order fulfillment to avoid supply/demand gaps and/or excess.
Responsible for finding solutions related to delivery escalations from Global accounts and liaises with internal departments (Sales, Planning and Logistics etc.).
Worldwide allocation handling for specific products and main interface with customer headquarters.
Representing Renesas at customer meetings, preparing and presenting regular data on supply / demand health and for potential executive level escalations/ meetings.