Assistant Sales Coordinator

It is the primary responsibility of the Assistant Sales Coordinator to assist the sales department with organizing leads, assisting with customer service questions and sales, field inquiries for show tickets and packages, running reports, communicating with various vendors, as well as additional administration requests.
Job Responsibilities Overview:
Establish and maintain effective working relationships with SPI Entertainment/Vegas Girls Night Out staff, and the general public
Check reservation accuracy
Update internal sales sheet for agents
Assist with Sales and questions from customers
Conduct phone sales using Fareharbor ticketing software and Zoho customer database system
Up-sell packages and additional services
Describe venue layouts and seating locations
Call customers to advise of event changes and/or cancellations;
as may periodically be required
Respond to customer inquiries with accurate up-to-date information
Provide superior customer service
Maintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and posted or verbal communication
Strong customer service skills with the ability to resolve customer conflicts, should they arise
Read, write and communicate effectively with co-workers and the general public
Deal professionally, courteously and tactfully with the public and coworkers
Flexibility to work nights, weekends and/or holidays
Use initiative to handle a wide variety of administrative support duties, manage complex calendars and arrange meetings and travel.
Communicate with vendors
Run various reports via Fareharbor
Qualifications:
High school degree
Must be proficient in Microsoft Office programs, especially Excel and Word.
Must have a pleasant, courteous and professional demeanor when dealing with
The CEO’s associates, contacts, Vegas Girls Night Out/SPI Entertainment staff and
The general public via telephone, email, written correspondence or in person.
Must be 21+ years older
Be organized, focused, efficient, professional and self-motivated
Be comfortable with adult themed entertainment
Entertainment/Hotel Administration/Ticketing background is a plus
Vegas Girls Night Out/SPI Entertainment is an Equal Employment Opportunity employer.
All qualified applicants will receive consideration for employment without regard to
Race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
As part of Vegas Girls Night Out/SPI Entertainment’s employment process, final candidates will be required to complete a background check, prior to an offer being extended. These background checks include:
Prior Employment Verification
Social Security Trace
Criminal Background Check
Benefits
This position can be full time or part time.