Assistant Office Manager - Chapel Hill

Are you an experienced manager that excels at building strong teams? Do you have a passion for service and an eye for fashion? If so, look no further, we’ve got the job for you!
Dr. Tavel has been family owned for over 80 years and are focused on providing outstanding eye exams, glasses, and contacts at our 24 Indiana offices. Our team is collaborative and focused on providing a SPEC-tacular patient experience to help Hoosiers see better, look better, and feel better.
At Dr. Tavel, we deliver the following:
A culture that values diversity and inclusion
A progressive and results-oriented leadership team
Investment in training and developing our staff so they can shine as experts
Offices, equipment, and inventory that exceed patient expectations
Pay:
Pay starts at $20.50 per hour base pay.
Eligible for monthly bonus immediately.
Our ideal candidate possesses the following traits:
Amazing communicator who loves interacting with people
Dedicated leader who builds teams that deliver excellence
Desire to help patients experience the gift of sight
Exhibits high integrity
Focused and detail oriented
Outstanding problem solver
Dedicated to learning and self-improvement
Responsibilities include:
Assisting the Office Manage in all operations of a Dr. Tavel office including hiring, employee scheduling, training and development, performance reviews, meetings, inventory assessment, and other duties as assigned or needed within the office. Serving as the backup manager when Office Manager is out of the office.
Setup your store for success each day by ensuring all operational, service, and staff procedures are executed to Dr. Tavel standards
Drive store vision and sales by providing exceptional service and resolving customer and operational inquiries timely
Deliver excellent patient care and product offerings to customers
Assisting with general front office operations:
answering the phone, check-in, check-out, and pretesting patients
All things insurance:
verifying eligibility, answers questions, and authorizing benefits
Foster and support a productive, positive culture in your office
Requirements
Previous management experience is required (retail management is a plus) with ability to motivate, develop, and hold staff accountable
Management experience leading a team of at least 4-6 employees is a plus
Previous optical experience with working knowledge of troubleshooting glasses a plus but not required
A positive attitude and a willingness to strive for excellence
Clear, effective, and professional communicator with ability to break down terms for customers to easily understand
Ability to work in a fast-paced environment
Available to work one evening per week and Saturdays
Bilingual in Spanish is a plus but not required
Benefits
Paid Time Off and Company Paid Holidays
401(k)
Health, Rx, and Dental Insurance
100% Paid Parental Leave
Vision Perk -- Free eye exams and glasses for you + large discounts for family
Company Paid Life Insurance