Assistant In-Room Dining Manager - The Little Nell

Job Description
Summary
The AssistantIn-Room Dining Manager manages the daily operations of room service while maintaining a high level of guest satisfaction. Keep in daily communication with room service manager through department tools.
The budgeted salary range for this position is $65,000-$70,000. Actual pay will be dependent on budget and experience, all salaried roles are eligible for bonus.
Job Posting Deadline
Applications for this position will be accepted until June 15th, 2024.
Essential Job Functions
- Enforce and comply with all policies and procedures of the Food and Beverage Department, The Little Nell and Aspen One
- Control Labor costs:
monitor ProfitSword and adjust staffing levels accordingly
- Complete Payroll, assist with scheduling and Staff Discipline
- Responsible for the safety and proper handling of staff and equipment
- Supervise staff in their work, whilst maintaining high performance levels
- Oversee table set-up, side duties and delivery times
- Supervise the care of equipment, minimize waste, breakage and misuse
- Do monthly inventories, recommend purchases to manager and ensure the accuracy of requisitions
- Communicate with both IRD and Culinary staff regularly.. Seek out staff opinion for improving operations
- Train all new hires to five star standards
Ensure that all staff gets tested on their menu knowledge on a monthly basis
Take an active part on weekly Food and Beverage meetings
- Ensure room service area is clean and maintained. Keep back of the house clean and organized
- Maintain a high level of guest satisfaction. Make immediate corrective action when a guest's needs are not met
- Maintain professional appearance and conduct at all times. Ensure staff appearance and conduct is impeccable
- Supervise the Mini Bar program:
Reduce wastage and suggest new products
- Supervise the creation and delivery of interesting and attractive guest amenities
- Demonstrate knowledge of safety and fire procedures. Assist in emergency and security procedures as directed by management and the established emergency plan
- Enforce Local liquor and sanitation ordinances
- Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules
- Report to shift on time
- Complete tasks and projects delegated by your manager
- Assist other departments as business volumes and staff levels demand
The budgeted salary range for this position is $65,000-$70,000. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.