Analyst, Dscsa

Job Description

Position covers Sun and Taro hybrid operations for US sales market
Monitor TraceLink inbound and outbound transaction communications with trading partners – CMOs, brand owners, internal manufacturing, and sales customers
POC of partners with incoming products receipts either not receiving data or getting wrong data from Sun/Taro
Trouble shoot transactional failures and self-resolve or engage related parties in supply chain, MDM, CS, and IT for them to resolve.
On-board customers and vendors into the TraceLink instances
Support serial verification and trace log reporting in the system and be available for second level support of serial inquiries
Cross-train in other B2B/IT coverages and expect the same support for EPCIS messages

Work conditions:

Flexibility on work hours considering the product receipt times at customers may be outside 8-5 work hours

Experience:

3-5 years’ experience using TraceLink (or other similar system)
Bachelors Degree in a related field (Computer Science or Statistical Analysis)
Experience with MS Office Suite, with strong proficiency in Excel
Strong time management and organizational skills
Demonstrated clear and effective written and verbal communications
Ability to work in a fast-paced environment
Prior experience in pharmaceutical industry a plus