Am Front Server - Element 47 - Summer

Job Description
Summary
The AM Front Server serves food and beverage in a timely, friendly, and professional manner according to established Forbes 5 star standards and procedures.
Job Posting Deadline
Applications for this position will be accepted until May 15, 2024 for the Summer 2024 Season.
Essential Job Functions
- Food and wine knowledge/service
- Use suggestive selling technique for food and beverage
- Attend daily pre-meal tasting
- Ensure friendly greeting to all guests
- Take order and sere food and beverage request promptly. Ensure that established service procedures and standards are followed
- Check with guest during meal for guest satisfaction
- Responsible for guest check and proper payment
- Have accurate working knowledge of the Micros system
- Set-up station and tables prior to service
- Assist in clearing and set-up of tables during service
- Ensures tableware is clean and in place
- Completes side duties
- Maintain the proper care and cleanliness of tableware, serving equipment and service areas (front and back of house)
- Make manager aware of all guest comments and complaints
- Maintain positive communication with service personnel
- Is familiar with Colorado liquor laws does not serve intoxicated guests or minors
- Carries tools necessary to perform job, ie crumbers corkscrew etc
- Is knowledgeable of 5 star standards and adheres to them in every aspect of operations
- Make Manager aware of guest comments and complaints
- Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook
- Report to shift on time
- Comply with all policies and procedures for the Food and Beverage Department, The Little Nell, and Aspen One
- Is familiar with hotel fire and safety procedures. Assist in emergency and security procedures as directed by management
- Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand