Airfreight Or Seafreight - Import Or Export - Coordinator/Agent/Specialist

Job Description:

Airfreight or Seafreight - Import or Export - Coordinator/Agent/Specialist

Salary - $45k to $60k base depending on experience
Excellent benefits 401k, Health Insurance, PTO,
Cargowise advantageous or similar software
Must have 1- 3 years current experience working at an International Freight Forwarder in Operations is required to complete the tasks asked for this position.
1-3 years of customer service experience.
Candidates must be legally eligible to work in the US.
The client
Is an international shipping freight forwarder in the logistics and supply chain industry and has been on a path of continued expansion and success.
Job Summary:

The Import/Export coordinator is responsible for the handling of the Airfreight or Seafreight/ocean import/export files, including following the compliance guidelines that are in place, preparing quotes, and customer service.
Essential Duties &
Responsibilities:

• Handle day-to-day airfreight or seafreight/ocean import/export shipments.
  
• Pre-alert agent and shipper;
  organize and prepare documentation for customers;
  follow up with steamship lines;
  maintain daily reports for pending shipments as required.
  
• Ensure all required documents are received;
  send final documents asneeded.
  
• File the relevant documentation to process the shipments.
  
• Arrange pick-ups, deliveries and container loading as required.
  
• Maintain customer service updates, including tracking cargo from origin to destination.
  
• Set up billing and payables.
  

Desired Skills and Expertise:

• Commitment to excellent customer service, utilizing effective communication and follow-up skills.
  
• Ability to work effectively in a cross-functional team environment at all levels of the organization, or work independently with little or no supervision, to achieve results.
  
• Practical problem solving and decision-making skills.
  

Qualifications:

• Minimum high school diploma or GED.
  
• 1-3 year s experience in International freight forwarding logistics operations
  
• 1-3 years of customer service experience.
  Candidates must be legally eligible to work in the US.