Air Ocean Import Coordinator/Agent/Specialist

Job Description:

Air Ocean Import Coordinator/Agent/Specialist
The client
Is an international shipping freight forwarder in the logistics and supply chain industry and has been on a path of continued expansion and success.
Job Summary:

The Import coordinator is responsible for the handling of the Seafreight/ocean import/export files, including following the compliance guidelines that are in place, preparing quotes, and customer service.
Essential Duties &
Responsibilities:

• Handle day-to-day sea freight/ocean import shipments.
  
• Pre-alert agent and shipper;
  organize and prepare documentation for customers;
  follow up with steamship lines;
  maintain daily reports for pending shipments as required.
  
• Ensure all required documents are received;
  send final documents asneeded.
  
• Could you file the relevant documentation to process the shipments?
  
• Arrange pick-ups, deliveries and container loading as required.
  
• Maintain customer service updates, including tracking cargo from origin to destination.
  
• Set up billing and payables.
  
• Other duties as assigned.
  

Desired Skills and Expertise:

• Commitment to excellent customer service, utilizing effective communication and follow-up skills.
  
• Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.
  
• Practical problem-solving and decision-making skills.
  

Qualifications:

• Minimum high school diploma or GED.
  
• 3 years experience in International freight forwarding logistics operations
  
• 3 years of customer service experience.

• Excellent benefits
  
• Cargowise advantageous or similar software
  
• Must have a minimum of 3 year of current experience working at an International freight forwarder in operations is required to complete the tasks asked for this position.
  
• Candidates must be legally eligible to work in the US.